Neustar
Wireless Number Portability (LNP)
As
promised
in
previous communications,
Marketing
Systems Group/GENESYS Sampling
continues to monitor the latest developments in the detection of wireless phone
numbers which must be identified in telephone samples to avoid potential
conflict with TCPA
regulations
prohibiting the calling of wireless numbers utilizing automated dialing
devices.
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GENESYS
Announces COMPLETE Wireless Detection
GENESYS
Sampling Systems,
the leader in statistical sampling solutions for the survey research industry,
announces
GENESYS-CSS,
the
first and only service that identifies ALL types of wireless/cellular numbers
in telephone samples.
Moving beyond the naive NPA-NXX/thousand-block flagging techniques available
industry-wide, this unique service will be a boon to researchers who choose to
comply with TCPA (Telephone Consumer Protection Act) restrictions
that prohibit the use of automated dialing devices to place calls to
wireless/cellular telephone subscribers.
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GENESYS
Clears Up Confusion Over “Wireless ID” Services
Due to some recent product
announcements,
GENESYS
feels compelled to clear up the confusion among survey researchers caused by the
naming/branding of some offerings and as to what these new services actually
provide.
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Marketing
Systems Group (MSG)
announces the acquisition of ARCS (formerly part of DBM
Associates of White House Station, NJ) – a leading supplier of IVR (interactive
voice response) products. The ARCS system provides a unique set of fully
integrated capabilities – simultaneous inbound/outbound IVR options, panel
management/scheduling, concurrent WEB/IVR survey capabilities and multiple
project support. Moreover, ARCS has fully-tested and implemented integration
protocols with the
PRO- T-S®
Dialing System, the QTS Dialer and other research
CATI systems.
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Marketing
Systems Group Announces Release of the Remote Interviewer Module (RIM) for
PRO- T-S®
/CfMC Research Call Centers.
Fort Washington, PA-based Marketing Systems Group
(MSG) and Computers for Marketing Corporation of San Francisco, CA (CfMC) have
released a new interface between CfMC’s WebSurvent and the
PRO- T-S®
researchPredictive Dialer. This revolutionary interface allows
interviewers, physically located away from the centralized interviewing
facility, to operate as if they were in the facility itself. The interface uses
a centralized web-based interviewing system linked to a computerized dialing
system.
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